Billing Information

Consultations

When you make your initial appointment, the staff will advise you the cost of your initial consultation. We ask that payment is made at the time of your appointment. We accept credit cards (Visa, Mastercard & Amex), EFTPOS, cash and cheques as methods of payment. You will be issued a receipt, in order to claim from Medicare. Patients covered by Department of Veteran Affairs need to bring with them their relevant cards (Gold/White)

Surgery

Once it has been determined by your surgeon that you require an operation, our staff will be able to provide you with an estimate of your costs for surgery. This will outline the costs involved for your surgeon and assistant, including your rebate and any out of pocket expenses. In most instances there will be a part of your surgical fee that will not be covered by Medicare and your health fund. This gap or co-payment is required to be paid prior to your surgery.

You may also receive an account from the Hospital, the Anaesthetist, Radiology, Pharmacy or Physiotherapy. There may also be costs for rehabilitation devices such as knee braces or crutches. These accounts generally arrive after your surgery, and are separate and independent of our surgeons’ costs. The office staff will be able to advise you in relation to gaining quotes for such items.

It is better to ensure you know all estimated expenses prior to your surgery. Our staff are happy to help you navigate your way through this area if you require any assistance.